Please take time to look through these Terms & Conditions carefully!
1. General
A: It is our desire to serve you as our customer to your fullest satisfaction. This includes, among other things, our equitable business conditions.
B: All products and services offered on the website are subject to the Terms & Conditions that are stated below.
C: You should understand that by ordering any of our products or services, you agree to be bound by these Terms & Conditions. By placing an order through our Site, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.
D: Our store provides copyrighted music that you may use in accordance with the terms set out in this Terms & Conditions. We allows you to listen the preview audio clips and buy downloads of music in CD Quality «WAV» and 320kbps or 192 kbps «MP3» format.
2. Account and password
A: Registration with the website will require you to open an account. You may only open an account for yourself, and not for any other person.
B: As a registered user of the website you will agrees to take all reasonable steps to ensure that unauthorised persons will not have access to your account. You shall not reveal the personal information of your account to any third parties. Password sharing is forbidden. You should keep your password safe. You remain solely responsible for all activity that occurs under your account. We will not be held responsible for any losses incurred due to unauthorized use of your account by any third parties. Roberto De Carlo will use all personal information in accordance with its Privacy Policy.
C: If any of your details change, you may update your details by signing into your account on the Website, and update the relevant section. You further confirm that all account details supplied by you at any time are true, accurate, current and complete in all respects. You agree that any information provided by you to us will not violate any law or regulation or infringe the rights of any third party. By opening an account, you are certifying that you are capable of entering a contract under the laws of your jurisdiction.
3. Ownership of intellectual propery
All digital Content on the Roberto De Carlo store is protected by copyright. Other material contained on the website including artworks, graphics, logos, text, editorial content and audio clips, is the property of Roberto De Carlo and is protected by law.
As the buyer of any download on RobertoDeCarlo.com you are automaticly «End User».
4. Allowed uses
A: The End User shall have the right to copy or transfer any purchased download to any desktop computer, laptop computer, mobile phone, or playback device owned by End-User, and/or to a recordable medium (such as CD-R or DVD-R) for End User’s personal use only.
B: The End User shall be entitled to play any purchased download as disc jockey in its performances and submit the playlist information for any use of downloads as part of such disc jockey performances to the relevant performing rights society(ies).
5. Prohibited uses
A: The End User shall not copy or transfer any purchased download to any desktop computer, laptop computer, mobile phone, or playback device not owned or regularly used by End User!
B: The End User shall not copy or transfer any purchased download to a recordable medium (such as CD-R, DVD-R) which the End User distributes or sells to any third parties!
C: The End User shall not upload or transmit any purchased download to any website or other medium accessible by any third party via the Internet or otherwise and End User hereby expressly agrees not to make any purchased download available to any third party through so-called «file sharing» services. Peer-2-peer file sharing is STRICTLY PROHIBITED!
D: The End User may not copy, reproduce, modify, rent, lease, transmit, distribute or otherwise disseminate any purchased download on the website except for your own personal, non-commercial use.
6. Prices, special offers and promotions
A: All details, descriptions and prices for the product appearing on the Website are correct at the time when the information was entered. The price that is listed at the time of your order on our website is the price that you pay.
B: Roberto De Carlo reserve the right to adjust at any time without notice the price and specification of any item on the Website at its discretion.
C: Prices that are reduced for sales and promotions are only valid for the specified period. We do not provide price protection or refunds in the event of a price drop or a promotional offering.
7. Payment and delivery
A: All payments are processed securely by PayPal (www.paypal.com). Pay by Paypal System using your PayPal account or Credit Cards (Visa, Mastercard, American Express and many more) in this case you don’t need PayPal account. Pay easily and securely. There will be no additional cost for you, no matter the payment method selected.
B: When you submit your order, you are confirming that your payment details are valid and correct. All credit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, or PayPal is unable to contact your card issuer, we will not be liable for non-delivery.
C: After a successful payment we will confirm that your order has been received by sending an email to you at the registred email address and the purchased product is immediately activated under your account in the section «My Downloads» for 48 hours and/or the maximum amount of 3 downloads.
8. Refund Policy
A: There are no refunds once a download is purchased. When you click the «Buy Now» button, or another button confirming your purchase, your music purchases are charged to the credit card or authorized payment method.
B: You are responsible for ensuring that you have carefully checked that your order reflects accurately the digital content that you want to receive before submission and that your computer meets the minimum systems requirements. Delivery of digital content specified in your order that you do not want or incomplete delivery or functioning as a consequence of your failure to observe the minimum service requirements, will not constitute grounds for cancellation, refund or exchange.
9. Risk of Use
Roberto De Carlo assume no responsibility and shall not be liable for any damage to your computer system or loss of data that results from digital content, materials or software and we cannot ensure that any files you download from the Website are free of viruses, contamination or destructive features.
10. Termination
A: Roberto De Carlo may in its absolute discretion and without notice to you terminate this agreement or suspend your account at any time if Roberto De Carlo (in its reasonable opinion) believes that you have breached the provisions of the terms & conditions.
B: Customers are entitled to cancel an account at any time. If you wish to do so, please contact us using our comfortable contact form on the Site or send directly an email to support@robertodecarlo.com and we will remove all stored details connected with your account from our database and ensure that you no longer receive any communication. You may be prompted for a reason why you wish to cancel your account, this is in order for us to develop our service and ensure that we are providing total customer satisfaction.
11. Right to change these Terms & Conditions
These Terms & Conditions may be updated at any time by Roberto De Carlo without notice. Any changes will be posted on this website. We recommend you to review the Terms & Conditions regularly to ensure you are aware of any such changes.
12. Invalidity
If any part of these Terms & Conditions is held to be invalid or is unenforceable the enforceability of any other part of these conditions will not be affected and continue to be valid.
13. Jurisdiction
The legal relationships are subject to Swiss law exclusively. The sole place of jurisdiction for any disputes is 5400 Baden (Aargau), Switzerland.
If you have any questions, or if you want to clarify anything, please contact our customer service through the contact form. Thank you!